Humansoft โปรแกรม HR

FAQ Application

Unable to download salary certificate how can i fix this

What should i do if i am unable to download my employment certificate

How can i correct the information after the document has already been submitted

What is the purpose of the re upload button in the attendance history

Can a supervisor record attendance on behalf of a staff member who lacks a mobile device

Can I set a security code to log in

What causes the system to display the error message Invalid domain name

What is the purpose of displaying employee names on the login screen

What is Sign in with Apple

What is sign in with Line

What is sign in with Google

What is sign in with HumanSoft ID

What should an employee do if they forget their login password

Is it necessary to select the company name when logging in

What should be done if the login password is incorrect

Is a password required in addition to a PIN code

How can the Pin Code be reset in case it is forgotten

Can the application be accessed on multiple devices simultaneously

Can you access the application without entering the domain name

Can the domain name be entered in lowercase only

What should I do if I cannot log in for the first time using my ID card number

What is a domain name and how can it be verified

What information is required after selecting "Forgot Password" in the HumanSoft application

What is the difference between the IN OUT and AUTO buttons when clocking in-out

How can employees register their facial data for the first time

What are the steps for qr code timekeeping

Why does the system show the error message thewi fi you are connected to is not registered when attempting to clock in

What is the range of a beacon for clocking in out

What are the steps for clocking in and out using qr code in the humansoft time app

Why does the Team Scan button appear greyed out in the HumanSoft application

What are the possible reasons for being unable to scan and clock in on behalf of a team member

How can a supervisor clock in on behalf of their team members

Can the Team Scan function be used to scan employees across different companies

What is the meaning of each filter in the suggestion menu

After acknowledging an announcement on the Home screen where can users access past announcements

Can employees edit or add family contact information if yes how

What is Login as after logging out and how to log out to avoid seeing this screen

Why does the OTP not get sent via text message when I click Forgot Password

What information is required to log in

What are the common reasons for unsuccessful clocking in-out using Beacon

What are the possible reasons for the error message device not found when attempting to clock in using beacon

What is the security menu and is it necessary to enable it

What does the blue bar below the course title in E-Learning represent

What is sign in with Facebook

Can I log in to the HumanSoft application on a new device immediately after switching devices

What should employees do if they encounter the Incorrect username or password error while attempting to log in

Is it necessary for employees to register their mobile number in the system and why

Is it necessary for employees to register their email in the system and why

How many languages does the HumanSoft application support and what are they

What happens if an employee selects the wrong company name during login and how can it be resolved

After entering the initial password using the national ID number can employees set the same ID number as their new password

If an employee forgets their login password do they need to select Forgot Password every time

Can I skip the security settings step when using the application for the first time

What should employees do if the Humansoft application loads slowly or takes a long time to load

What should the initial password be for foreign employees when accessing the application for the first time

Can employees set their security PIN code to use facial recognition or fingerprint scanning If yes how can they do it

What are the recommended security measures for setting up a secure password when accessing the HumanSoft application

Can employees change their mobile number during the first login to the HumanSoft application If yes how can they do it

What should employees do if they log in with their HumanSoft ID but cannot find their username

Can employees edit their username by themselves through the HumanSoft application If not how can they request changes

How can employees change their password in the humansoft application what should they do if they forget their password

What should employees do if they receive a notification stating User account deleted when trying to log in to the HumanSoft application

Can employees still access the humanSoft application after resigning if not what is the process for handling their account

Can employees log in to the humansoft application using their mobile number if not what credentials are required for login

Can employees enter their company name in Thai language in the domain field when logging into the HumanSoft application If not what language is required

Can employees use their real names in the username field to access the system

What could be the reason for not receiving an OTP after selecting Forgot Password in the application

If an employees id is updated in the system will it affect their ability to access the application

Can the HumanSoft application be linked to other social accounts and if so which platforms are supported

What causes the system to display the error message Not Active and how can it be resolved

Can employees register two mobile numbers simultaneously when accessing the humansoft application for the first time

Why does the app keep spinning and display the message sending data when clocking in

Why does the application notify Error Not in the designated area meters away when clocking in and how can it be resolved

What is the source of the latitude and longitude data displayed during the check in process

What is the circular button located at the bottom right corner of the map called and how is it used

Can employees clock in from abroad

If an employee clocks in while abroad in a country with a Time Zone 5 hours different from Thailand how will the system record the working hours

Why does the clock out time appear as the clock in time

Why am i unable to clock in at the designated work location

Why does the application display the error message you do not have permission to use this feature please contact the administrator to set up the location for clocking in

How to resolve the error message You have not allowed location access Please enable location services when clocking in

Why does the time appear in gray after clocking in

Why does the system show clock in successful but the time does not appear in the daily information

Why can employees clock in using someone elses face in offline mode

Why does offline facial recognition clock in fail to sync with the system after reconnecting to the internet

I am unable to clock in via face scan the app error says error x verify employee data what should i do

Why does the application not display the button for facial recognition

Why does the main page of the application display work shift information as 00 00 00 00 00 00 00 00

Can twin employees clock in using facial recognition

I am unable to clock in via face scan the app shows error x verify facial data how can i fix this

What is the difference between facial recognition and map-based clock-in methods

What should be done if an employee is unable to clock in due to facial changes such as surgery or injurie

What should be done if an employee cannot take a photo while clocking in using facial recognition or map features

Why does the facial recognition system require both facial data and GPS information for clocking in

Does the facial recognition system require an internet connection at all times for clocking in

What is the purpose of the Details section in the facial recognition attendance system

Can employees update their facial data by themselves

What are the steps for clocking in using the facial recognition and map system

How long is the validity period of a QR Code generated for clocking in via the HumanSoft Mobile Attendance application

Why does the clock-in button for QR Code appear greyed out

Why does the system display Error QR Code is not available for you when clocking in with QR Code

Can employees clock in using wi fi if their device is not connected to the designated wi fi network

Why does the wi fi attendance button appear greyed out and unusable

What are the steps for clocking in using the wi fi function in the humansoft system

Can employees clock in using the wi fi function if their device is not connected to the registered wi fi network

Why does the beacon attendance button appear greyed out and unusable

Is it necessary for employees to be within the work area to clock in using beacon

What are the differences between the in out and auto buttons when clocking in out using beacon

What are the steps for clocking in using the beacon function in the humansoft system

What is the purpose of generating and using qr codes in the humansoft system

How often does the HumanSoft system generate a new QR Code for time attendance purposes

Can the time app qr code be saved for future use

How many central devices time app can an employee scan qr codes from in the company

What should I do if the system displays You do not have permission to use the Team Scan function

Can regular employees use the Team Scan button and if not what is required to enable this function

Can the team scan icon be removed or hidden if it is not in use

Can employees check their daily check in and check out times

Why does the app freeze and show sending data after i clock in

Can supervisors check the daily check in and check out times of employees under their supervision

Can employees check the check in and check out times of other employees

Why am i getting an out of bounds notification when i check in and what should i do

Can the Select Workday search field in the Daily Check In Out menu select multiple days at once

What does the app reference for the latitude longitude coordinates during check in

Can the daily check in-out menu search for other types of information besides Name Surname and Nickname such as Employee ID or Phone Number

What is the function of the round button at the bottom right of the map

What types of information can be searched in the Daily Check-inCheck-out menu

What does the error message no permission please contact staff to set location mean when i try to clock in

Why can not departments be selected in the detailed search of the Daily Check-inCheck-out menu

Can employees clock in from abroad

Is it possible to add a self managed time management menu beyond the predefined menu

How is the time recorded for overseas employees working in five hour different time zone

Where can employees update their working hours

Why is the system recording my check out time as a check in entry

How can employees update their working hours

What are the possible causes for being unable to check in within the designated area

Can employees edit their own working hours

Where can employees check their working location

The app notifies me that location services are disabled how can i fix this

Can employees delete working hours through the Work Cycle Edit menu

Why does my check in time show up in grey

Can employees change the location coordinates for clocking in

Can employees set their own check in coordinates

Can employees add holidays by themselves through the Shift and Holiday Planning menu in the application

I successfully clocked in but why can not i find the record in my daily info

Can employees search for past time entries from their start date to the current date through the Work Cycle Edit menu

Why can someone else face pass the scan when clocking in offline

Why is not my offline check in data uploading to the system after i get back online

How do i resolve the face mismatch error during facial recognition check in

Why can not i see the face scan button in the app

Why is my shift showing as zero on the app home screen

Can identical twins use face scan to clock in and out

Why is the app showing a face mismatch error when i try to clock in

How do face scan and map location check in differ

How do employees perform the initial face registration

What should i do if the face scan fails due to a change in my appearance

How do i fix the camera not working or the capture button being stuck during check in

Why does the app need both my face and my location to clock in

Is an internet connection always necessary for face scan check in

What is the details box used for when clocking in with a face scan

Can employees update their face scan data on their own

How do i clock in using the face scan method

How long does the generated qr code for clocking in remain active

Why can not i click the qr code clock in button it showing in grey

What causes the qr code not available for you error during check in

How do i clock in using a qr code

Is it possible to clock in without being connected to the office wi fi

Why is the clock in via wi fi button greyed out and inactive

The app shows an error wi fi not registered how can i resolve this issue

What is the procedure for recording attendance via wi fi connection

Is it possible to use the wi fi clock in function if wi fi is turned off or not connected

What is the operating radius of the beacon based attendance system

Why is the cock in via beacon button greyed out and inactive

What are the reasons for a failed check in via beacon

Why am i getting a device not found error when trying to clock in via beacon

Must i be in the office to use the beacon check in feature

What is the procedure for recording work attendance using a beacon device

What is the purpose of the generate qr code feature

How often does the attendance qr code regenerate

Is it possible to save the qr code and scan it later

How do i use the qr code feature to clock in on the time app

How many shared company scanners can an employee register with

Why is the team scan button greyed out and inactive

Why is a supervisor unable to scan and record attendance for certain team members

The team scan shows an error this attendance method cannot be used what is the cause of this

How can a supervisor clock in on behalf of their team

How do i fix the invalid attendance method error when scanning for my team

Can a regular staff member use the team scan feature

Can scan and record attendance for staff from another company

Is it possible to remove the team scan button from the attendance screen if it not being used

Can employees submit loan request documents through the application

Can employees submit salary adjustment documents through the application

What is the reason employees cannot obtain a document certifying their accumulated leave balance

Why can not employees submit a leave request via the application because the Request for Leave option is not visible

When employees submit a leave request can supervisors check the date and time the request was submitted

I cannot request the document for a change of day off the error message says error cannot save because this holiday change exceeds the quota what does this mean and what should i do

If employees want to take a special holiday what type of document should they submit

Which menu should an employee access to submit a leave request document via the application

Can employees request a leave document retroactively after the intended leave date

Can more than one photo be attached to a document

How many days in advance can i request leave documentation

If submitting a sick leave request can i attach a medical certificate file

After submitting the leave request document how will i know if it has been approved

Can employees cancel a submitted leave request document via the application

Why am i getting an exceeded quota error when requesting leave documentation despite having my normal leave quota

Which menu do i need to enter to submit my work shift change request

Why can not employees request to change their work shift through the application due to the absence of the Request for Change Shift option

Can i request a shift change for a colleague co worker

Is it possible to request a shift change for more than one day at a time

Can more than one image be attached to a shift change document

If an employee wishes to submit a request to change their day off via the application which menu should they access

Why can not employees request to change their day off through the application due to the absence of the Request for Change Day Off option

Can more than one image be attached to the holiday change document

If a holiday change document has been submitted and approved but i want to change it back to a working day is it possible

When requesting a holiday change document the system shows the error message error the date you want to change is restricted and cannot be modified anymore what is the cause

Why can not employees request to add time through the application due to the absence of the Request for Add Time option

Which menu should employees access to request a time adjustment document

Why does the time not appear after the time adjustment document has been approved and calculated

Can employees request to adjust both check in and check out times in one submission

Why is it that when requesting a time adjustment document selecting the date and filling in the details it cannot be saved

Can employees request a time adjustment for a past date

Can a time adjustment document request cover more than one day and what is the maximum number of time adjustments allowed per document

Can more than one image be attached to a time adjustment document

How can employees submit ot documents through the application

What causes the error message You have chosen OT Type incorrect with Workday and Holiday when requesting OT

How can employees resolve the issue when myanmar employees encounter a white screen while requesting ot through the application

Why can not employees request OT via the application due to the missing OT menu

What should employees do if they cannot request ot and receive the error message request ot of the wrong type

Can employees request ot documents for more than one day in a single submission

Can employees request ot documents in advance

How should employees record ot details when working past midnight from the previous day

If an ot document has already been approved but requires time adjustments can it be modified

Why am i unable to attach an image to the ot request document

Where can employees check OT types via the application

Which menu should an employee access to request a salary advance

Why can not employees request advance withdrawal via the application due to the missing Request for Advance Withdrawal menu

What determines the salary advance limit and can the remaining limit be viewed in the app

If an employee has already requested an advance withdrawal but wants to modify the amount later can they edit it via the application

Can employees request an advance payment for the next month cycle

Can an employee cancel an advance withdrawal request after it has been submitted

Why can not employees submit a salary certificate request via the application due to the absence of the Request for Salary Certificate menu

Can employees choose to receive a Certificate of Employment as a PDF file or a physical document

How can i know if the salary certificate has been approved and is ready for download

Can employees request a salary certificate through the application

Why can not employees submit a Certificate of Employment request via the application due to the absence of the Request for Certificate of Employment menu

What will the document display if the purpose of the Certificate of Employment is not filled in

If requesting a certificate of employment through the application how will the document be received and can it be downloaded via the application

Can i request a certificate of employment in two languages simultaneously

Can employees request a certificate of employment by themselves

If an employment certificate has been submitted but the purpose needs to be revised can it be edited

If employees cannot find the Visa Certification Document menu when submitting a visa certification request via the application what could be the cause

Can i request a certificate in english

If i request a visa certification document via the application how will i receive it and can i download it through the application

If employees cannot find the Petty Cash Withdrawal menu when submitting a petty cash withdrawal request via the application what could be the cause

Can employees request petty cash withdrawal documents through the application

How should employees fill in the mission name for petty cash withdrawal documents

Can approved petty cash withdrawal records be reviewed retrospectively via the application

If employees cannot find the Welfare menu when submitting a welfare request via the application what could be the cause

If an employee cannot request welfare documents and receives the notification You have no welfare items available for reimbursement Please contact HR to add items what does it mean

Can employees check their past welfare reimbursement documents

How can employees file a complaint through the application

Can employees submit complaint documents without revealing their information

Can a submitted complaint document be deleted or edited

How can employees submit resignation documents via the humansoft application

If employees cannot find the Resignation menu when submitting a resignation request via the application what could be the cause

Will HR be able to see the information from the survey regarding reasons for resignation

Why does the system display Absent for the entire day on the work schedule even though the day is a holiday for the employee

Why does the system display Incomplete working hours even though the employee has a full pair of time punches

What is the purpose of the suggestion feature in the humansoft system

Can the suggestion feature be configured to notify only for leave documents and not for overtime documents

Why does the Request Document option still appear on the application after disabling the Suggestion feature

How can i turn off or remove the suggestions

What should an employee do if the system displays the message Cannot save you have used up your special holiday quota

What does the system mean when it displays the message please save the work shift during work schedule planning

What does the downward arrow symbol in the holiday menu indicate during shift planning

What does the downward arrow symbol in the shift menu indicate during work shift planning

Where can employees save their shift and holiday plans in the HumanSoft system

What does the system mean when it displays the message "Please save holidays" while planning work shifts

Why cannot employees plan their work shifts and holidays in the humansoft system

What can the Time Summary Calendar check

How to use the Time Summary Calendar

Can the Time Summary Calendar be used to select and check work shifts

Can the Time Summary Calendar be used to check monthly holidays

Can the Time Summary Calendar be used to check employee leave details for each day

Can the calendar menu in the work schedule add custom text notes

Can employees change their work shifts in the time summary calendar

Can the time summary calendar in the application check the type of leave for employees If so how

Can the time summary calendar be viewed on a weekly basis

How can employees check their work schedule

What are the differences between each section in the Work Schedule menu

What is the Work Time Calculation button in the Work Schedule menu

What do the different colors in the Work Schedule menu on the application mean

Can I select a previous month to view the summary of the work schedule

Are the Calculate Work Time buttons on the Work Schedule page and the Summary page different

Can the Work Schedule page allow users to select a previous month to view their clock-in records

What does Irregular working hours found in the Work Schedule mean

Can the status colors in the work schedule page be customized

Can the work schedule page select future months

Why does the summary section in the work schedule page show 0 despite normal work hours being logged

Can the work schedule page filter data to show only workday statuses

What is the calculation principle for the work calculation button in the work schedule page

Can employees request OT documents and leave documents directly from the work schedule page

Does the work schedule page provide filters for employees to check their own holidays or leave days

Why does the message No data found appear when accessing the Fund menu

Can employees view the details of their provident fund contributions

Can employees download fund information through the application

How does the application display fund information after an employee has made a contribution

Can employees add fund items through the application

Can I request to withdraw funds through the HumanSoft application

Does the displayed provident fund amount include only the employee contribution or the employer contribution as well

Can the contribution rate of the fund be changed via the application

Can employees edit their fund registration date through the application

Does the fund information displayed in the application reflect the current data

Can employees manage their debts through the application

Where can employees check their debt details in the application

How does the application display debt information if employees have not made payments

Why is the work guarantee deposit information not displayed

How is the work guarantee deposit displayed after payment

Why does the Liabilities menu in the application display No Data Found

Can employees check the debt payment schedule through the application

Can employees adjust the monthly debt deduction amount themselves via the application

Can employees adjust the number of installments for liabilities themselves via the application

Can debt liability information be downloaded through the application

Can employees edit their own principal debt amount through the application

Can employees add debt liabilities for themselves through the application

Can employees delete debt liability records for themselves through the application

Can employees edit the name of the debt liability menu to another name as desired through the application

Why is the debt liability menu not visible in the employee application

What does the padlock symbol in the Salary menu of the application represent

What should I do if I forget my PIN Code

What are the effects of enabling salary security in the application

What are the effects of enabling employee data security in the app

What are the effects of enabling payslip security in the app

What are the effects of enabling face fingerprint

Why does the message Information not disclosed please contact HR personnel appear in the salary summary menu

How many years back can the salary summary filter be selected

Can the salary summary menu retrieve data for multiple months at once

Can the salary summary menu retrieve data for more than one year at a time

Will the salary summary display data for both split payroll periods and how

How can employees check special pay run summaries in the application

Why does the salary summary fail to display individual monthly data when the all filter is selected

Can employees consolidate period 1 and period 2 pay slips into a single pdf file

Will the salary summary display separate details for split payrolls and special periods

How to download a salary slip

Can I download payroll slips for multiple months at once If yes how

Why can not I find my payslip Why does the system show No data found

How can I download payroll slips for period 1 and period 2 separately

How can I download special payroll slips

How can I download payroll slips for overtime calculations separately

How can I download the payslip for a work-time-separated period

What languages does the payslip support

Why is the advance payment not displayed on the payslip

Why is the accumulated tax amount not displayed on the payslip

Why can not I find the payslip from the past that used to be available

Can the payroll slip section select a maximum period of months to retrieve data

Can payroll slips be exported as Excel files

If the address on the payslip is incorrect can it be updated through the application

Can the issue date on the payslip be edited

Can the printed by information on the payslip be modified through the application

Can employees enter tax adjustments themselves through the application

Can employees retrieve previous year tax deduction data for use in the current year through the application

Why cant employees see the tax deduction menu in the application

What information is required to fill in the spouse and children sections for personal and family tax deductions

Can employees check their tax payment information in the application and which menu should they use

Can employees download their own form 50 thawi if so what is the procedure

Where can employees check and view the downloaded 50 Tawi document through the application

Can employees request form 50 thawi for the past two years if so what is the procedure

Can employees download the pnd 91 document via the application and if so how

Can employees download Form PND 91 through the application and can it be used immediately

Can the data disclosure consent in the about humansoft menu be edited

Can users download the Privacy Policy document through the application

What is the player id used for checking

What should employees do if they delete their user account

What are the impacts of deleting my account through the application

What is a domain name and can employees change it

If a user account is deleted will the employee data in the system be lost

If a user account is deleted can employees still access the application

What does the package displayed on the user information page represent

How can users verify which company they are currently logged into if they are registered under multiple companies

Can users enable notifications directly through the notification settings menu in the application

Can the system be set to notify employees before and after their work hours

After changing the password can i use the new one to log in immediately

Which menu should i go to if i want to change my password in the app

What should users do if they want to change their password but cannot remember the old one

Are there any restrictions on the number of characters or digits for passwords

How can users change the language settings in the application

Does the HumanSoft application support the Burmese language

Can mobile devices and the application use different languages and what are the impacts

Can the default language of the HumanSoft application be set to English without having to configure the Language settings again

How many languages does the HumanSoft application support

Can users add their preferred language to the application

Will disabling the security PIN code have any impact

Can the PIN Code be set to more than 6 digits

Why can not the facial recognition-fingerprint scanning function be enabled

Can the security code for payroll slips be changed

Can facial recognition-fingerprint data for unlocking be stored for more than one entry

Do employees need to reset the security code every time they log out of the application

If a user starts using the HumanSoft application without setting up security settings initially can they enable security settings later

What is the purpose of the security code

What is the purpose of linking a phone number to the HumanSoft application Is it necessary to link an account

Can users link more than one phone number to the HumanSoft system

Can users link a phone number different from their basic employee information

Can employees change the phone number linked to their account

What does the checkmark displayed after the linked phone number in the HumanSoft application mean

Can users link an email address different from the one in their basic employee information

What is the purpose of linking an email address to application Is it necessary to link an email address

Can users link more than one email to the HumanSoft system

What is LINE account linking and is it necessary to link the account

What is the purpose of linking a LINE account to the application

Can employees unlink their LINE account from the HumanSoft application

Can employees link their Apple account to the HumanSoft application

What is Apple account linking and is it necessary to link the account

If employees use the Android operating system will the option to link an Apple account be available or how will it be displayed

If users link their Facebook account will any application data be sent to Facebook

Can users link their Facebook account and what are the steps to do so

What is the Facebook linking menu Is it necessary to link your account

If I have already linked the app with a Facebook account but want to switch to another Facebook account can I do so Will it have any impact

Can I link my Google account to the app If so how can I do it

What is Google account linking Is it necessary to link your account

If I link my Google account will the app send or store any data on Google

If the time does not display after clocking in how can employees check their time attendance history

What is the purpose of the Time Log History page and how is it used

What is the difference between the blue and gray padlock icons in the Time Logging History menu

Why does the time log data appear in the Time Log History menu

How long does it take for the padlock icon to change from gray to blue

What does it mean when the Time Log History page displays No Data Found

Can past time log data pending in the Time Log History page be re-uploaded to the system

Where can employees check the phone health menu

What does the cross symbol in the Phone Health Check menu indicate

What is the Phone Health Check menu

How can I check if the HumanSoft application is up to date

What does Validator health check shows update required mean

How to resolve issues when Latitude and Longitude data are not displayed in the app

What menu should employees access to log out of the application

What is the difference between Reset and Log Out and Log Out in the application

What is the difference between Reset and Log Out and Log Out

What should I do if I change my phone and cannot access the Humansoft app

If I press Reset and Log Out can I log in with the same user without re entering login information

Does pressing Log Out affect the recorded time data

Can the system be set to log out automatically

Is it necessary for employees to log out of the system after work every day

Can approvers approve employee documents directly through the News Feed

Why does the system display the Check button with the notification Irregular working hours found on the News Feed

How does document approval on the News Feed differ between intra-company and inter-company processes

Can the Favorites menu be customized to display other items

How many items can the Favorite menu display at maximum and can it be customized

Can the favorites menu be completely disabled or can specific items be turned off

Can the items in the Favorites menu be rearranged or moved to a new position

Can the Favorites menu display all items or is there a limit to the number of items shown

What does the hat icon represent on the menu screen

Can the display format of the News Feed be modified

Can users check their daily attendance records in the daily information menu

Can employees upload or change their profile picture to display on the application

Can users send birthday wishes through the News Feed birthday notifications

Can users hide or remove notifications of announcements after acknowledging them

Can employees check documents using the check ocument button on the news feed

Will the document request notifications appear on the news feed of the approver

Why does the daily status of working days display 00-00

Can employees delete approved documents displayed on the news feed

What does the chat icon represent

What does the E-Learning assignment notification on the News Feed mean

Can the News Feed display items based on payroll calculation cycles

Can employees edit the information in an approved document displayed on the News Feed

What does the fingerprint icon represent

Can employees check their remaining special holiday quota through the HumanSoft application If yes how

Can employees edit their special holiday quota through the HumanSoft application If yes how

What should employees do if they cannot find the leave quota menu in their favorites

How can employees using the Easy Mode access their leave quota

Can employees check their leave quota for previous years If yes how

How far back can employees check their leave quota and how can they do it

Can employees view their leave quota by month? If not, how is the leave quota displayed

Can a supervisor view the leave quota of employees under their supervision

Can users change the language settings for leave quota display in the application

Can users view their remaining leave quota directly in the system

Can leave quotas be displayed with up to 4 decimal places

Why is the number of various leave quotas for the next year not available

How can users view the details of their used leave quota

Can leave quotas be displayed in hours if the leave type supports hourly leave

How far back can users view their leave quota history

Why does the used leave quota exceed the allocated quota

Can leave quota history be viewed in the Buddhist Era (BE) format

What does source mean in the leave quota history

Are employees allowed to carry over unused leave to the next year and what is the process for that

Can an employee submit feedback or a response if they receive a warning letter

Can employees reschedule or modify the month of their debt deduction through the application

Can employees submit a resignation from the fund through the humansoft application

Can the remarks field in the leave quota history be edited

Can the leave quota history display more than one record

Can the leave quota history be downloaded

Can the leave quota history display the details of leave time

Can the leave quota history display attached images

What is the equivalent of leave days in hours if the leave quota shows

What should i do if the leave quota is not deducted correctly

Can fund details be displayed in english or other languages

How many years of historical data can the kpi profile on the application display

Can managers view the leave quota of employees under their supervision across different companies through the application

Can employees modify the display of their leave quota

Can employees view only specific leave types

Why do employees see the special holiday menu in the application even if they do not have quota

Can employees check their future leave quota

Leave quota no data found cause and investigation

Employee has leave rights but system shows zero quota causes and fixes

What is the special leave quota

Does the system support the simultaneous display of leave types in both thai and english

Why did the documents awaiting approval disappear from the application

What are the functions of the green red yellow and blue icons on the document approval page

How can a manager approve documents via the application

Why can not supervisors see the documents submitted by employees

What is the purpose of the to do list menu in the application and what can it do

What is the My Tasks section in the To-Do List menu

What is the Assignment section in the To Do List menu

What is the purpose of the Team section in the To-Do List menu

What is the Settings section in the To-Do menu and what is its purpose

Can the to do list menu accept special characters

How many days back can task assignment history be reviewed through the application

How can employees assign tasks to themselves through the application

How can employees assign tasks to others through the application

How can tasks be assigned to a team through the application

How can a team or workgroup be created through the application

How many members can be added to the team management menu on the application

What do the statuses mine and received mean in the to do list menu

When do the statuses incomplete and completed in the to do list menu take effect

What does the unit field mean in the to do list when assigning tasks

What does the subtask field mean in the to do list menu when assigning tasks

What is the purpose of the copy field in the to do list menu when assigning tasks

Can tasks be recorded if the work exceeds the assigned date

How many images can be attached when assigning tasks through the application

What should employees do if the location does not update correctly during check point

Can the manage team menu set notifications through humansoft chat

Can the check point function be used as a time clock for work hours

What is the purpose of the check point function in the assignment menu

How can tasks be marked as completed after they are finished

Can tasks be assigned across companies using the to do list menu

Can the to do list menu notify colleagues about the created topics

How many notification groups can be set in the manage team section of the to do list menu

What type of tasks should be moved to the team section instead of my tasks

How can responsibilities be assigned to multiple team members in the to do list menu

Can i export or print details from the to do list menu such as my tasks or assigned tasks as a pdf file

Does the system notify when tasks are near or on their due date

Can the to do list menu prioritize or set urgency levels for tasks

Do i need to notify or get approval before assigning tasks in the to do list menu

Can warning letters notify employees through the HumanSoft application

Which menu should employees select to acknowledge a warning letter on the HumanSoft application

What will the status of the warning letter change to after the employee acknowledges it in the system

Why can not employees find the warning letter menu in the HumanSoft application and what should they do

What is the purpose of the Details button in the Warning Letter menu on the HumanSoft application

What do the colors of the envelope icons in the warning letter menu on the HumanSoft application signify

If an employee has previously received a warning letter and acknowledged it but upon revisiting the warning letter is no longer visible what could be the reason

Can evaluators assess employees via the HumanSoft application

When all evaluation topics are completed which menu can evaluators access to review the evaluation results

When accessing the three line menu why is the Evaluation Menu not visible and what should be done

When attempting to evaluate employees but the assessment form is not found what could be the cause and what actions should be taken

After completing the assessment and clicking save can it be edited again

When attempting to evaluate employees the message Unable to complete the assessment appears What could be the cause

After evaluating employees can they view their assessment results on the application

What is the purpose of the assessment menu on the HumanSoft application and who is it intended for

After completing the assessment will the screen display a summary of the scores

What is the purpose of the Details button in the assessment section of the application

If an evaluator wants to assess employees via the HumanSoft application what are the steps

What status appears after an evaluator completes the assessment in the application

If an assessment has not yet been completed what status will appear

When accessing the assessment response menu what are the status filters available and how do they differ

Can the assessment menu on the application allow filtering to search for an employee name

While completing an assessment can respondents go back and edit answers to previous questions

If respondents do not select an answer while completing an assessment can they proceed to the next question

Can assessors evaluate all employees at once via app

Will the details button remain visible after completion

Can employees be assessed across companies via app

Can kpi profile evaluations be processed via app

Can employees respond to kpi scores via app

Steps to check kpi profile scores via app

Why is the kpi profile menu missing and how to fix it

Why can not the decision maker evaluate probationary employees

Can probationary employee assessments be conducted via the application

Which topic or menu should the employee evaluator select to conduct a probationary evaluation

Can probationary employees check evaluation results via app

Filter statuses in probationary evaluation and their differences

How to use the search box in the kpi menu

Can evaluators see individual employee score summaries in the evaluation menu

Can evaluators go back and edit their previous answers during the evaluation process

Can the evaluator and the approver be the same person

What information is shown in the final decision

What information is shown in the final decision

What is the final decision menu for and what data does it show

What does the extension field in the decision menu do and what does it look like

What is the purpose of the fail field and how are the results displayed

What is the purpose of the re check option in the assessment decision menu

If the interview menu displays the notification You have not enabled the settings or Your package does not support this feature what does it mean

If the interview menu displays the notification You have not enabled the settings or Your package does not support this feature

Can employees access the interview menu

What is the purpose of the interview menu

Can the notes in the interview section be edited after saving

What information does the interview menu display in the application

What does No Data Found mean in the Interview Menu

Can the Interview Menu search for job positions

What information is required to search in the Interview Menu

Can past interview records be viewed

Can interview details be reviewed after completion

Can I request to reschedule or modify the interview date via the application

Can I choose a specific company to interview with skipping other companies under the same group

Can interviewers view the status of applicants in the application and what statuses are displayed for applicants

Can interviewers view the results of job interviews through the application

What does offline interview mean in the context of interview types

Will the interviewer remark section be visible in the application

Can the interviewer record interview results through the application

Can interviewers download the job application history of candidates through the application

If the interview process is completed and the candidate is approved as passed but the Save button cannot be clicked what could be the reason

If a candidate has been approved as passed in the interview but you want to change it to not passed is it possible

If the employee interview is completed why does the status not change

Can the test scores of applicants after the interview be viewed through the application

If there is a scheduled job interview through which channel will the interviewer be notified

Is the interview menu limited to specific packages

Can the names of employees scheduled for interviews be searched

Can interviewers add scores for candidates

What could cause an employee name not to appear when searching for them

Can the Search Employee menu copy employee information

Why can not I send emails or make calls to employees

Why does searching for employees by branch and department show no results

Can the employee search field in the application be used to search for information other than the employee name

Why does searching for an employee using an employee code and selecting a department not display any results

Can you make a phone call directly from the employee search menu

Can you send an email directly from the employee search menu

Can employees be searched using hashtags

Can employees be searched using their phone number

Can employees be searched using their email address

Can email addresses be edited or changed in the employee search menu

Can the employee search menu view employee names across companies

Can the employee search menu contact employees via HumanSoft Line OA

Can the employee search function filter by gender

Can the search field allow users to search for employees using only their nicknames

Can the employee search menu filter position

Can the employee search menu filter by branch office

Can the employee search menu filter by department

What information does the employee search menu display

Can the employee search menu filter by more than one department

Which menu can the employee search menu be accessed from

What should I do if there is no phone number available for the employee I am searching for

In which cases is the employee search menu used

Can the employee search menu be used in all packages

Can the employee search menu find resigned employees

If you press search without entering a name what information will the system display

Can the Humansoft application search for employees using their nickname How

Can the Humansoft application search for employee records using their date of birth

Can the Humansoft application search for employee records using their address or hometown

Does the Humansoft application have filters for searching employees within the company

Can employees be searched by their employee ID

What information can be entered to search for employees

If I do not use the three-line menu can I access the employee search menu from another menu

Can additional contact methods be added beyond email and phone number

Can multiple employees be selected for search at the same time

Does the system display employee details with direct links for email and phone contact without switching to another screen

Can employees acknowledge old announcements backdatedly

Which menu should employees navigate to in order to check announcements in the application

Will the announcements be displayed identically to all employees

If an employee resigns and later reactivates their account will they still have access to previous announcements

Can users filter announcements by unread status in the Announcement menu

Can new employees view previous announcements made by the company before their start date

Can the E-Learning menu adjust the course detail view

Why do previously completed courses disappear from the E-Learning system

Can employees search for specific courses they want to take

can employees edit a test after completing it in an E-Learning course

Why can some employees see the courses while others cannot

If a course in E-Learning has expired can the learning period be extended

After submitting a test can employees view the correct answers

What should I do if I cannot find a course in E-Learning

Can employees take the quiz before watching the video in the E-Learning course

Can employees check their scores after completing a quiz in the E-Learning system

What status will be displayed if users have not accessed the content in the E-Learning system

If users watch a video in the E-Learning system but do not finish it will the system resume from where they left off when they return

Can employees revisit and review lessons in the E-Learning system

Can videos in E-Learning lessons be skipped

Can users view lessons they have not yet started in the E-Learning system

Can users revisit and review completed lessons in the E-Learning system

What is E-Learning

Can employees download documents or articles from lessons in the E-Learning system

How can employees access the E-Learning menu and start learning

Can employees take the quiz in E-Learning offline

Can courses for E-Learning be created via the application

If an employee fails the test can they retake it

If an employee has not completed a quiz in E-Learning can they resume it later

Can employees download E-Learning videos

Can new employees access and view the company policies previously added by HR

Can employees access links attached to company policy announcements through the application

Can videos in the company policy menu be downloaded via the application

Why can not employees see the company policy menu

Can employees acknowledge company policies like they do with announcements

Can employees download company policies through the application

How to use the company policy menu through the application

Why does the message No Data Found appear when accessing the company policy menu through the application

Does the Organization Policy menu in the application display the announcement date in the policy

What should employees do if the company policy details fail to load or display within the application

Can employees save images from the Organization Policy menu in the HumanSoft application

Are employees able to download files or attachments from the company policy menu via the application

If a new company policy is updated will employees receive a notification

Can the Organization Policy be added as a favorite on the application homepage

Can employees search for specific topics within the company policy menu in the application

Can employees acknowledge or confirm reading the company policy via the application

Are policies still visible after changing phones or reinstalling the application

Are former employees who have resigned still able to access or review company policy details via the application

Will the company policy details be displayed in english if the application language settings are switched to english

How can employees identify which policies are the current versions or the latest announcements from company

What are the features and functionalities of the company policy menu within the application

In what format will the company policy details be displayed within the application

What should employees do if video links in the company policy are not clickable

Can the font size of the company policy details be enlarged

Can employees provide feedback or comments on company policy details via the application

Can HumanSoft Notify copy messages in a group

Why is there no clock-in data for new employees in HumanSoft Notify

Why does the time summary notification show the number of absent employees but not their names

What is HumanSoft Notify used for

Can you turn off notifications for HumanSoft Notify groups and how can it be done

Can you turn off notifications for Notify groups and how can it be done

Where can you view notifications from HumanSoft Notify

Where can you view the list of members in a HumanSoft Notify group

Where can I find Humansoft Chat in the application

Can members of Humansoft Notify groups be configured via the application

What notifications can members of Humansoft Notify groups see

Can Humansoft Notify display notification history

Does Humansoft Notify send notifications when employees submit documents

Does Humansoft Notify send notifications for employee birthdays

Does Humansoft Notify send notifications in Real-time or at scheduled intervals

Can Humansoft Notify be integrated with LINE OA

Is Humansoft Notify available for all packages

Can employees change the group name in Humansoft Notify via the application

Can employees leave the Humansoft Notify group via the application

Can Humansoft Notify pin chat groups

Will all employees in the company see Humansoft Notify notifications

Can Humansoft Notify groups send chat messages to employees

Can Humansoft Notify be used in the simplified mode of the Humansoft application

Can Humansoft Notify be configured to send notifications in English

How is Humansoft Notify different from Line Notify

Who can use HumanSoft Notify

If a HumanSoft Notify group is created can it be deleted if not needed

If a HumanSoft Notify group is deleted can members still see the messages

Can users delete messages sent to the Customer Service chat in HumanSoft Chat

How does the Easy Mode in HumanSoft Application work

How can users activate the Easy Mode in HumanSoft Application

What menus are displayed in the Easy Mode of HumanSoft Application

Does the Easy Mode support time tracking document submission salary review and work schedule checking

If Easy Mode is selected and the application is updated will it revert to the default mode

Will the Easy Mode settings change if I switch from an old phone to a new one

Does the Easy Mode make usage more convenient and easier to understand

Does Easy Mode display employee birthdays

Does Easy Mode display documents that have already been approved

Can the Easy Mode display all items on the News Feed

Can the background color of Easy Mode be changed from blue to another color

Do users need to configure the system before using the Easy Mode or can it be activated directly via the application

Can additional menus be added to be displayed in Easy Mode more than 4 menus

If I want to exit Easy Mode and switch back to Normal Mode is it possible If so how can it be done

If in Easy Mode can documents be approved

If I use Easy Mode, can I check my payslip

If I use Easy Mode can I check notifications

Can the menu displayed in Easy Mode be changed or customized

What causes the menu in Easy Mode to appear gray

Does the Easy Mode display Suggestions on the Daily Information page or Work Schedule page

Can the Favorites menu be displayed in Easy Mode

If I do not tap on the profile icon which menu can I access to set the Easy Mode

If a document has been approved but the pop up notification remains what could be the cause

Reason for missing time attendance group notifications

Why are there no notifications 10 minutes before clocking in and out via the application

Why does the leave request document not notify the second level approver

Why does the system not display a repeated pop up notification when users do not update the application immediately

Why do some employees not receive announcement notifications like others what causes this issue

Why does the application not notify employees to upload their profile pictures into the system by themselves

Can you turn off notifications for group chats related to time attendance in the application and how can it be done

How can supervisors review the summary of employee time attendance notifications via the application

Can employees disable suggestion notifications in the application

What causes the error message unable to save as leave requests must be submitted at least 3 days in advance when requesting vacation leave

Why doesnt the application notify employee birthdays on the news feed

Will employees receive notifications through the application when the company processes salary payments

What causes the error message incorrect username or password when logging in for the first time

What causes the absence of notifications to supervisors when employees submit documents

Why cant some employees see the time attendance summary chat group in the application

Will employees receive app notifications after task assignment

Will employees be notified when they receive leave quota

Will the system notify the employee if the supervisor rejects a submitted document

Will employees be notified if hr changes the rotating shift schedule

Why does an error occur when downloading a salary slip on Android

Will the employee receive the final probationary assessment score via the application

Does the system notify the supervisor when an employee clocks in late

What causes the location tracking not permitted error during clock in

If it is an employee is day off will there be a notification sent to the employee via the application

What notification will appear if an employee submits leave documents exceeding their leave quota

Will employees be notified if their supervisor evaluates them as failing the probation period

Why does the application display user account deleted contact hr to recover upon employee login

Will employees be notified through the application if they fail to complete a full pair of time punches

Is the respondent notified of hr complaint filing

Why does the system return a facial data error when employees try to authenticate via face recognition on the app

Why does the system prevent saving a leave request stating that the payroll period has closed

New employee received face recognition not found error during clock in what should they do

How does the application notify users of available version updates

Will the system notify employees of public holidays through the application

The employee cannot submit a time adjustment request due to a date restriction error

What is the purpose of the Favorites menu in the HumanSoft application

Can HR edit the Favorites menu displayed on employees applications

What menus can be set as Favorites

Can the Favorites menu add items outside of the system predefined menu

Where can the Favorites menu be viewed

How many items can be added to the Favorites menu

Which menu cannot be set as a favorite

Can employees delete items from the Favorites menu If yes how

Can the submit documents menu in Favorites be set to not display notification numbers

What does it mean if a menu in the Favorites section appears gray

How are application favorites beneficial to employees or supervisors

Can the Humansoft Chat menu be added to the favorites list

If the favorites menu is not displayed on the main screen of the application what could be the cause

If I edit the favorites menu do I need to save the changes

Can hidden favorites be restored

Can the Favorites menu be rearranged or moved to a new position

Will the Favorites menu be set to default upon first use of the application or does it need to be configured manually

Can the Favorites menu be configured in Easy Mode

Is the Favorites menu available for all packages

What information is displayed in the Favorites menu when using the application for the first time

Can additional items be added to the Favorites menu beyond what is predefined by the application

Why does the Favorites menu display an error stating At least 5 items are required

What is the difference between the toggle button and the three-line icon behind the menu in the Favorites menu

Can the Favorites menu be deleted

How many items can be added to the Favorites menu at maximum

If favorites are set can menus that are not favorites still be accessed

Can the option to change language be added to favorites

Can the names of favorites be edited

Which favorites display notifications

Can employee data be set as a favorite in the application

What is the domain name displayed before logging into the system

How should new employees input their login information into the HumanSoft application

Can the humansoft application be switched to english version

What should employees do if they forget their login password for the HumanSoft application

Why does the system display incorrect username or password after entering login credentials

Can the humansoft application be accessed via line

Can I log in to the HumanSoft application using my Facebook account

What does the yellow light bulb icon represent in the humansoft application

Can the username be customized to something other than the employee code

How can i activate the security settings page in the humansoft application

Can the HumanSoft application be accessed using a Google account

What is sign in with humansoft id

Can the humansoft application log in using sign in with apple

What should foreign employees enter as their password if they do not have a thai id card number

What does the burmese language option in the humansoft application represent

Can the security settings page be disabled when using the humansoft application for the first time

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Can i use my email address as a username to log in to the humansoft application

Why does the login screen display another users information when attempting to log in

How many languages can be switched using the language change option at the top of the HumanSoft application

How can users check which announcements have not been acknowledged

Can users send images as stickers or emojis in HumanSoft Chat

Can the employee search menu allow employees to search and view information only within their own department

Can Normal Mode be disabled for employees leaving only Easy Mode available

Can the icon in the Favorites menu be changed

Can interviewers edit the interview results

Can employees be searched by their English names in the application

If multiple HumanSoft Notify groups are created can users search for a specific group

Can the Humansoft application search for employee records using their National ID number

How many groups can Humansoft Notify display notifications for

Can the background theme of HumanSoft Notify be changed

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What causes discrepancies between configured work shifts and daily data

Can employees modify approver settings by themselves

Can employees modify their work shift settings by themselves

Can employees modify their workdays and days off settings by themselves

What causes discrepancies between configured workday-holiday statuses and daily data

Can employees check their lunch break time within the work shift

Is it necessary to configure approvers if no data is displayed in the approval settings

Why cannot employees edit their email addresses through the application

Can employees update their employee id by themselves

Where can employees check their employee ID

Where can employees check their fingerprint id

What are the consequences of not having payment account information set up in the system

Can users check or update their address as per their national ID card

Can users edit or add their educational background in the HumanSoft system

How many family contact information can employees add in the HumanSoft system

Can employees edit their nickname on the application by themselves

Can employees edit their gender information on the application by themselves

Can employees edit their nationality information on the application by themselves

Can employees edit their marital status on the application by themselves

Can employees edit their date of birth on the application by themselves

Can employees edit their phone number and email on the application by themselves

Can users attach documents in the humansoft application

If employees update their personal information is it necessary to notify hr again

How can employees check their salary base information in the humansoft application

How to access salary information via app

Why can not employees edit their personal information on the application

Can employees edit or delete special skills information added in the application

Can i manually add various documents to my personal profile section through the application

Why is the fixed income and expense data not displayed in the employee information

How can employees check their fixed income and expenses in the humansoft application

Can employees modify fixed income or expense data themselves through the application if not what is the process for correction

Where can employees check their work guarantee deposit information in the application

What should employees do if their work guarantee deposit information is incorrect

Where can employees check their training information in the application

Where can employees check their held asset information in the application

Can employees edit their held asset information directly through the application

Are facial images and profile pictures linked within the system

Where can employees check their facial data in the application

How can employees delete or edit their facial data in the system

How many photos are required for facial recognition setup in the system

Where can employees check their registered hospital under their healthcare benefits in the application

How can employees change their registered hospital under their healthcare benefits

Why can not i switch account to ccs on humansoft application

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