Check Social Security Benefits with ThaiD—No Password Required

Insured persons can check their benefits without remembering their Social Security Office website password. Simply open the e-Self Service system and sign in with the ThaiD app to verify your identity. The system links information using the beneficiary’s national ID number. After successful identity verification, users can check their insured status, registered healthcare facility, contribution history, old-age benefits, and other benefits.

Table of Contents:

Check Social Security Benefits with ThaiD—No Password Required
How Can You Check Social Security Benefits Without a Password?
Why Can You No Longer Access e-Self Service with Your Old Password?
What Should You Prepare Before Checking Your Benefits?
Can You Check Benefits Using Only a National ID Number?
What Information Can You Check?
How to Check Benefits via e-Self Service with ThaiD
Comparison of Social Security Benefit Checking Channels
Summary: Check Social Security Benefits Without Remembering a Password
FAQ: Frequently Asked Questions About Checking Social Security Benefits

How Can You Check Social Security Benefits Without a Password?

The current required method is to visit the Social Security Office website and select the service for insured persons in the e-Self Service system Then select “Continue with ThaiD.” Users do not need to enter their previous system password because the ThaiD app verifies that the national ID number belongs to the actual beneficiary.

Why Can You No Longer Access e-Self Service with Your Old Password?

Since April 2026, the Social Security Office has required insured persons to verify their identity through the ThaiD app before accessing e-Self Service. Users who previously had a system username and password can no longer sign in with those credentials and do not need to reset their password, as ThaiD identity verification has fully replaced the previous login method. Anyone without ThaiD must register and complete identity verification in the app before viewing their benefit information.

Source: News: Social Security Office Integrates e-Self Service with ThaiD to Protect Insured Persons’ Data

What Should You Prepare Before Checking Your Benefits?

Before getting started, prepare the following:

A mobile phone with the ThaiD app installed
Completed registration and identity verification in the ThaiD app
Your 13-digit national ID card number
An internet connection for accessing the website and verifying your identity
Another device or a computer if you need to scan a QR code displayed on the screen
Your ThaiD app passcode

If you have never used ThaiD, register and complete identity verification before accessing e-Self Service.

Can You Check Benefits Using Only a National ID Number?

No. The system does not allow anyone to enter only a national ID number and view another person’s information. The 13-digit national ID number identifies the beneficiary, but identity must be verified through the ID holder’s ThaiD app every time. This prevents other people from viewing the insured person’s wage, healthcare facility, and contribution information.

What Information Can You Check?

After signing in, insured persons can check information available through Social Security Office services, including:

Insured status: Check whether you are covered under Section 33, 39, or 40
Registered healthcare facility: View the healthcare facility assigned for your medical benefits
Social Security contribution history: Check the contribution months and amounts paid
Old-age benefits: View your old-age contribution balance and estimated benefits
Dental benefits: Check your dental benefit usage
Changing healthcare facilities: Check or submit a request to change your healthcare facility within the specified period
Compensation benefits: Check information or submit a claim for services supported by the system
Claim status: Track your compensation benefit claim submitted through the system

How to Check Benefits via e-Self Service with ThaiD

Steps to Check Social Security Benefits via e-Self Service Using ThaiD

1. Visit the Social Security Office Website

Visit the Social Security Office website and select the “Insured Person” menu.

2. Choose to Sign In with ThaiD

On the e-Self Service page, select the “Continue with ThaiD” button. The system will display an identity verification page or QR code.

3. Open the ThaiD App

Open the ThaiD app on your mobile phone and scan the QR code shown on the screen. If you are accessing the system on the same phone, follow the displayed steps to connect to the ThaiD app.

4. Verify Your Identity in the App

Confirm that the service name and request details are correct. Then verify your identity using your ThaiD app passcode, fingerprint, or facial recognition if configured.

5. Return to e-Self Service

After successful identity verification, the system will return you to the insured person’s home page, displaying personal information, status, and benefit menus based on your coverage section.

Comparison of Social Security Benefit Checking Channels

Channel	What You Need	Best For
e-Self Service via ThaiD	A verified ThaiD app	People who have forgotten their password and want to view information online
SSO Plus app	A mobile phone and identity verification information	People who regularly check information on a mobile device
Thang Rath app	The Thang Rath app and ThaiD for initial verification	People who access government services through a single app
Social Security Office	A national ID card and relevant documents	People who cannot resolve issues online or whose information is incorrect

*Information as of September 2026

Summary: Check Social Security Benefits Without Remembering a Password

Insured persons can check their Social Security benefits without remembering the website password by accessing e-Self Service and signing in with ThaiD. The system uses the national ID number and app-based identity verification to display the beneficiary’s information.

References

e-Self Service User Guide for Insured Persons Under Sections 33, 39, and 40

FAQ: Frequently Asked Questions About Checking Social Security Benefits

Do You Need to Re-register for ThaiD After Changing Phones?

You do not need to register again from the beginning, but you must activate ThaiD on the new device before you can verify your identity and access e-Self Service. Follow the instructions shown in the ThaiD app on the new device. If you cannot complete verification yourself, contact a service point that provides ThaiD registration as designated by the Department of Provincial Administration.

What Should You Do If Your Name or Surname Has Changed and the Information Does Not Match?

Take your national ID card and name-change documents to the Social Security Office to update your information. If you are insured under Section 33, you can also ask HR to check the information submitted by your employer.

Why Does the System Say No Insured Person Information Was Found for Your National ID Number?

This may happen because you have not been registered, your information is being updated, or your personal details do not match the database. Check with HR first, then call 1506 if the information still cannot be found.

Can You Save a Screenshot of Social Security Information as Evidence?

You may save it for personal reference, but do not publish or forward it without concealing your national ID number, name, date of birth, healthcare facility, and financial information, as these details could be used without authorization.

Can Information in e-Self Service Replace an Official Certificate?

Not in every case. Some transactions require an official certificate issued by the Social Security Office. Information displayed in e-Self Service can be used for preliminary checks and as a reference when communicating with HR.

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