We currently provide services to Hotel & Resort businesses type





Day-off / Extra-day / Mini-shift / Split-shift are on hands
With human resources management program HumanSoft
The unique characteristics of the hotel and resort industry often involve complex salary calculations, including various bonuses such as service charges, tips, and meal allowances, as well as diverse work shift arrangements like mini-shifts, split shifts, and second shifts with additional perks. This complexity poses a high risk of errors and challenges in managing human resources. However, utilizing HumanSoft HR management software helps HR professionals streamline these complexities with real-time management systems and automated data retrieval for accurate calculations.
Manage Extra-Day Special Holidays
- HR can easily and quickly configure special workdays for employees, including rescheduling holidays, swapping holidays, or using traditional or weekly holidays on regular workdays.
- You can also set wage conditions for working on special days. For example, a regular employee working on 01/01/2023 will receive double their regular pay.
- Absence, leave, and tardiness data can be included in wage calculations, and you can configure whether special day wages are subject to tax, social security, and fund calculations.

Arrange shifts, Mini-shift / Split-shift or Double shifts Flexibly
- For complex hotel employee scheduling, HR can flexibly manage and plan various shifts, including Mini-shift, Split-shift, double shifts, or standby shifts.
- Custom shift types can be created to match the organization's requirements, with scheduling available for multiple employees at once or individually.
- Shift values can be configured comprehensively for all types, such as calculating by salary, custom values, or adding shift premiums. For example, special shift = daily wage 300 + premium 150 = 450, or daily wage 300 x 1.5 = 450.
- HR can provide employees with additional planning cycles, allowing them to plan their own shifts through the Mobile Application.

Mobilize workforce across branches in real-time
- At each hotel branch, HR can allocate and verify the number of employees per branch to maintain adequate staffing levels through real-time work data tables for each company and branch.
- When any branch has insufficient staff due to absences or leaves, HR can conveniently transfer employees across branches or departments.

Streamlined process for requesting leaves or overtime
- Leave requests, overtime requests, additional time requests, shift changes, holiday changes, advance pay requests, and various certificate requests can all be done quickly through the Mobile Application.
- Supervisors and HR can also approve quickly and conveniently, saving significant time in document submission or waiting for supervisor signatures.

Easily calculate working hours even with uncertain schedules
- A major challenge for hotel HR is calculating work hours for employees with varied shift schedules and uncertain clock-in/out times. HumanSoft can automatically calculate work hours from employees' online time records.
- Organizations can choose suitable time-tracking methods including face/fingerprint scanning, GPS, WiFi, QR Code, Beacon, or other devices, eliminating problems with missing or incomplete work time data.
- Supervisors can clock in on behalf of employees who cannot use the device or have other issues by scanning that employee's face.

Organizational structure adjustments without hassle
- Hotels with multiple branches and departments have complex organizational structures, which also increases the complexity of HR operations. HumanSoft supports up to 5 levels of organizational hierarchy and up to 20 levels of position hierarchy, enabling comprehensive management of all positions without confusion.
- Work teams can be created for task assignment, shift management, or workforce deployment conveniently.

Automatic calculation of tips, service charges, and meal expenses
- Performance bonuses, special allowances, tips, meal allowances, service charges, and other special income can all be calculated automatically. They can be set up as additional employee income to be calculated together with salary.
- Payment dates can be set, and salary slips or payment summary reports can be downloaded easily in Excel or Text format.

Comprehensive Management of Exceptional Benefits
- Medical expenses, massage, travel, concert tickets, glasses, birthday Leave Without Pay, and other benefits can all be managed quickly.
- Employees can claim benefits via the Mobile Application, and HR can configure comprehensive details for monetary, service, or item-based benefits, which greatly reduces errors for HR.

Efficient Employee Performance Evaluation with Rapid Report Generation
- Evaluation forms can be created for both regular and probationary employees with 4 comprehensive answer formats.
- Average scores can be assigned to each item, and evaluation steps or time periods for performance, efficiency, or various attributes can be defined.
- Data can be used as KPI evaluation indicators, and basic system data can also serve as internal indicators conveniently, enabling efficient evaluations based on accurate and precise data.

Wages, risk costs, professional fees calculated automatically and easily
- In addition to automatically calculating salaries, wages, taxes, various compensations, benefits, and other payments, special shift premium values and night shift bonuses as multiples can also be calculated through diverse configuration options.
- For separate overtime period calculations, you can specify the start date for overtime calculation, which will be separate from the regular pay period.
- In cases where working hours, absences, and tardiness are calculated separately from the regular pay period, you can choose whether to pay together with the regular salary or calculate and pay separately.
- Special payment periods can also be processed, such as bonuses, commissions, and other income. Special pay period calculations allow you to set payment dates, download special period slip reports, and summary reports in both Excel and Text formats.

- Free setup service.
- No expenses at all.
- Dismiss at any time.

